Tully Rinckey PLLC has partnered with Tully Rinckey America Service Corporation (TRASC) to provide business, administrative, marketing and other support to the firm and our attorneys.
Now Hiring: Client Relations Associates
Tully Rinckey America Service Corporation is actively seeking Client Relations Associates to join our growing team.
As a Client Relations Associate, you will be responsible for working with potential clients; becoming an expert in communicating information on the firm’s attorneys, legal services, and practice areas.
Individuals looking to expand their professional career in sales or customer service skills within the legal industry are encouraged to apply.
The primary task of the Client Relations Department is to work with potential new clients, and pair prospective clients with attorneys that fit their legal needs. The Client Relations Department ensures that from initial contact with the firm, through case closure, the client’s experience is positive.
The Human Resources Department handles all conditions affecting employee relations, employee engagement, new hire onboarding, training and development. All employee benefits offered by the firm are established through the Human Resources Department.
The Finance Department provides all financial management oversight and reporting. Specific functions include
- producing invoices,
- general bookkeeping,
- accounting and tax planning,
- tax compliance,
- production of monthly management accounts,
- internal audits,
- assisting with budget preparation and compliance,
- managing cash flow,
- overseeing monthly and annual reporting,
- offering oversight and management of bank accounts,
- payroll processing, and
- developing policies for payment of outlays and expenses, issuing cheques, verification of bank account details and money transfers.
The Marketing team is responsible for creation and implementation of the firm’s marketing strategy and assisting with new business/lead generation. The Marketing team also works with practice areas and individual attorneys on their marketing and business development efforts and is responsible for overall brand management for the firm.
The Legal Administration team provides administrative support to the firm and attorneys, from preliminary drafting of documents and analyzing the financial posture of a case to maintaining calendars and serving as a liaison with clients, courts, vendors and other external parties. Legal Administration is primarily tasked with minimizing and/or eliminating the need for attorney involvement on administrative tasks, allowing attorneys to focus on the substantive legal work that needs to be completed for their clients.
The IT department manages the supply and maintenance of all computer systems and technology for the firm. The department provides IT support, assists with any hardware or software issues, handles all data management and develops all policies, procedures and training for data protection and cyber security compliance. Also, the IT department manages the supply of internet and telephone services, assists with the development and hosting of the firm’s website and works with vendors on any issues or maintenance.
